Photo ID: a driver’s license, passport or other government-issued ID. The document must be entirely visible with all four corners in frame, must show your name and address, and must not be modified, written on or altered in any way. In some cases we may also ask for a utility bill matching your registered address, or source-of-funds documents such as a payslip or bank statement. Screenshots and photocopies are not accepted.
Common document rejection reasons: the photo is blurry, out of focus, poorly lit or has a corner cut off; the document is expired or altered; the name or address does not match what you entered at signup (the name you register must match your ID). Retake the photo in good light, preview it to make sure every field is readable, and resubmit. If it fails twice, contact support with your username.